Local Authorities do more than shift units, business processes involve complex workflows, forms, as well as price books, and taking payments. This is a practical case study of work done for, and by, Walsall Council (UK) using LocalGov Drupal and contrib modules.
Any experience of business processes, site building, or just the friction of dealing with forms and payments is a bonus.
You’ve paid for something at the Local Authority? It probably required lots of information to even know what you’re supposed to be paying for. Providing the service at the other end was almost certainly more complicated than picking-and-packing too. Usually these processes are shifted to another external system, what if you maybe want it in-house, in Drupal?
Walsall Council (English Local Government) asked Agile Collective this question. You’ll be pleased to know a good part can be answered by putting together existing Drupal modules: Webform, Commerce, Group can for example all work together.
We’ll present this Case Study with some of the complex process requirements from the Local Authority, and look at how they were solved, largely from a site-building perspective.
From this session you’ll get an idea about how we approached tackling complex processes, and how you could build a Drupal site integrating webforms and commerce, handling price lists, and more.
